Delivery

Delivery  

The system should detect which country you are in and show the appropriate mailing charges. If you want to see charges from a different country, there is a box on the Shopping Basket page where you can change delivery to any country in the world. Do that and the postal charge for your appropriate country should show.

We aim to ship all stock orders within 24 hours, and if possible on the day you order. However because I am a one man band if I am on holiday there will be a clear notice on every web page stating when despatch will occur.

We will email you when we despatch.  

Shipping costs depend on the size of a parcel and its weight.  We use Royal Mail Parcel where possible. However any order involving a probe or a spade  will be sent by My Hermes parcel service. If you can provide a SAFE PLACE such as porch or neighbour at No ?? then it means your parcel will be left if you are out.

Within the UK

Royal Mail  Parcel  is the first option for small items. This is NOT a "signed-for" service unless you choose it. You can choose class of postage.
 
Collect from us.  You're welcome to do this.  We are near Swaffham.  Please contact us if this suits you.


Europe

For small items, Royal Mail Airmail Small Parcel maximum 2kg. Virtually all orders are covered by this. Ring if no postage offered on checkout.
 
Sometimes there are considerable delays on parcels that are not tracked. If you choose ordinary postage for Europe please note that very occasionally  it can take up to 4 weeks for delivery. 
 
 

USA and The rest of the world

Again, for small items, Royal Mail Airmail is the best option but there is a limit on Airmail parcels of 2kgs. Orders over this limit cannot be posted and the only solution is to make two orders for less than 2kg.

USA and Canada take about 5 working days to deliver, so realisticly a week after you order. However unless you choose tracked postage then it has been known for a parcel to take up to 4 weeks

We can ship to virtually any address in the world.  We would ask that you email us for a quote please.

It is a sad fact of international trade that outside the EU any import duties are your responsibility. However with the relatively small sums involved we have yet to hear of anyone having to pay any taxes.
 
Thank you for shopping at Molecatching.com